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Call Center Representatives ( English / French / Portuguese)

remuneración: 1100 USD
tipo de empleo: tiempo completo

First Class Customer Service , is a company that strives to provide the highest quality of support and solutions to our customers around the world, We are excited to welcome you to join us and be part of an excellent working environment , with a lot of growth and personal development opportunities.

Call Center Representative Job Responsibilities:

• Determines requirements by working with customers.
• Answers inquiries by clarifying desired information by researching, locating, and providing information.
• Retains the customers by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.
• Fulfills requests by clarifying desired information; completing transactions, and forwarding requests.
• Sells additional services by recognizing opportunities to up-sell accounts, and explains new features.
• Maintains call center database by entering information.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.

We are located in Sabana Sur , we offer competitive salary and compensations , a great working enviroment and a lot of opportunities to grow within the company.

Call Center Representative Qualifications/Skills:
• Excellent verbal communication skills
• Telephone skills
• Friendly and pleasant manner
• Data entry skills
• Typing and word processing skills
• Documentation skills
• Active listening skills
• Attention to detail
• Problem solving skills

Education and Experience Requirements:
• Excellent English
• Minimum 4 years of call center and customer service experience


THIS IS NOT A REMOTE POSITION WFH IS NOT AVAILABLE.
  • Solo empresas. Si eres un intermediario, por favor, no contactes al anunciante.
  • NO contactarnos por servicios u ofertas no solicitados

ID publicación: 7049343646

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